Ratings & Reviews

Overall Rating

(62 reviews)
98.4% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Kathryn R. - |Recommended: YesThe Staff Was Extremely Fri... — The staff was extremely friendly. I’m not completely moved in but I definitely had a good experience so far. I did need something fixed in my apartment and it was done immediately and I really did appreciate that attentiveness.
response from property -Kathryn, thank you for your compliments on our responsive service and welcoming community. We are pleased to provide our residents with high standards of care, and we are grateful for your praise.
Review From Modern Messagesubmitted by Susan S. - |Recommended: YesSo Far Great. Quiet But Act... — So far great. Quiet but active. Everything is very clean. Now ordering new furniture for a new place People living here are very friendly. I love the dogs too
response from property -Susan, thank you! Fostering a welcoming environment for our residents is a top priority, and it feels good to know that we are getting things right.
Review From Modern Messagesubmitted by Theresa J. - |Recommended: YesWe Are New Residents Here A... — We are new residents here and could not feel more welcomed. Everyone has been extremely friendly. We are excited to make this our new home
response from property -Theresa, welcome to the community! We are delighted to hear that you are already making friends. If there is anything you need as you settle in, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Kurt R. - |Recommended: YesIt Is The Nicest Place I Ha... — It is the nicest place I have ever lived the staff is amazing I would recommend this place to anyone It is a very fun place to be. The staff treats everyone so kind. They are here for us whatever we need they feed us too
response from property -Kurt, thank you for the review! It is great to know that we have done such an excellent job of making you feel right at home in our community. Please continue to count on our team members for all of your daily needs.
Review From Modern Messagesubmitted by Jed D. - |Recommended: YesGreat Experience. Apartm... — Great Experience. Apartments are clean and big for the price. Close to several restaurants and the post office. Balconies are also nice to have, to relax.
response from property -Jed, it is spectacular to hear that our spacious apartment homes, competitive pricing, and ideal location make our community the perfect fit for you. Keep enjoying that balcony!
Review From Modern Messagesubmitted by Angela M. - |Recommended: YesOur Property Manager Had A ... — Our property manager had a bit of a trying time as technology was not cooperating with payments he saw due at time of lease signing on May 27th which included June 1st somewhere in the sum of 1800 and what I saw on the resident portal of 512. To compound matters, I had came from Hawaii and had unexpected charges which I couldn’t see because one of my credit cards were set up incorrectly by Chase and my SSN was off by 1 number. I still can’t log in. It was at the end of the day for both of us but he was a good sport and we got through an unusually tense lease signing. I’ve only had 2 my entire life and owned all the rest. A new experience for sure
response from property -Angela, we appreciate you for sharing your feedback. Providing our residents with an exceptional living environment is our priority. We are sorry for any initial discomfort you experienced with your lease signing and payments. If we have not resolved your concerns or you would like to discuss other matters with us, please do not hesitate to contact us at zenchaska@trinity-pm.com.
Review From Modern Messagesubmitted by Helen D. - |Recommended: YesEveryone We’ve Met Has Been... — Everyone we’ve met has been so friendly Residents stopping by to say “hello” and “welcome” on move-in day. The staff was very helpful, answering any questions we had.
response from property -Thank you for such uplifting feedback, Helen! We work diligently to ensure that you feel welcome from your first day and are served with excellence through your last day. We appreciate that you chose our community as your home.
Review From Modern Messagesubmitted by Karon S. - |Recommended: YesI Love My Apartment And I H... — I love my apartment and I have great neighbors. From the day I moved in I have felt comfortable. However I was in the mailroom and all of a sudden I hear a female voice angerly talking to Katie regarding opening up the community room. Katie is only trying to keep us safe. Of all the horrible things going on in the world, THAT'S what spurs you into a fit because you can't meet your friends in the community room I know how lonely it can get but I refuse to get upset about these small sacrifices. I have no immune system and I'm trying to stay vigilant in following the rules to keep everyone healthy. If I need an in person conversation I have two friends from my floor come over. We sit at a large table, we wear masks, play cards or board games, maybe a drink but most of all we LAUGH. There is really not that much to complain about living here and certainly yelling will not achieve much if anything. Just put a little thought into it and your life will be so much happier.
Review From Modern Messagesubmitted by Thomas P. - |Recommended: YesKatie Is Awesome Always Tr... — Katie is awesome Always trying to make all the residents happy. She’s smart, caring and her smile beams through her mask😊Maintenance complaints are handled just about in minutes, Derek is great Thank you Zen for having such a great Team
Review From Modern Messagesubmitted by Michael M. - |Recommended: YesFirst, I Was Very Impressed... — First, I was very impressed with the outside “first appearance “ It presents itself as a welcoming community. The entrance, and lobby are well thought out, as well.
response from property -Michael, thank you for your review and a five-star rating. It is fabulous to hear that you are impressed with the appearance of our community.
Review From Modern Messagesubmitted by Megan M. - |Recommended: YesWe Love It Here. Katie Is A... — We love it here. Katie is AMAZING. Her door is always open and she gets to maintenance things so quickly. Everything is so clean and nicely decorated. And the community is really special here. 10 10 would reccomend.
Review From Modern Messagesubmitted by Isabella C. - |Recommended: YesGreat Experience With Maint... — Great experience with maintenance requests. My neighbors have been super nice and were very welcoming upon moving in. The lounging areas before covid shutdowns were nice for fresh coffee and meeting new people.
response from property -Thank you for the outstanding review, Isabella. We are pleased to hear that our team and your fellow residents have been so welcoming, and we invite you to reach out if there is ever anything we might do to better serve you.
Review From Modern Messagesubmitted by Daniel M. - |Recommended: YesWhen’s The Covid Restrictio... — When’s the Covid restrictions are released, I believe it will be a lot better place to live. I so want to enjoy the common rooms because the apartment is so much smaller than the townhouse we used to live in and it would be nice to have more room to get around.
response from property -Daniel, we absolutely share your enthusiasm for a full return to normalcy! In the meantime, it is lovely to know that your home in general. Please don't hesitate to reach out whenever we may be of assistance.
Review From Modern Messagesubmitted by Daniel P. - |Recommended: YesIt’s Been Very Quiet And Pe... — It’s been very quiet and peaceful and I’ve loved getting to know the other residents, even if it’s been on a limited basis. I Love the staff, they’re very respectful of the residents and take care of any issues that come up in a timely manner
response from property -Daniel, we are pleased to know that you have been enjoying our community's peaceful atmosphere and have received a warm welcome from our team and your fellow residents. Please do not hesitate to reach out to us if we may ever be of service, and thank you for sharing your kind review.
Review From Modern Messagesubmitted by Diane J. - |Recommended: YesFriendly Neighbors Are Chan... — Friendly neighbors are changing. New ones are more difficult to meet. Office management is great Maintenance team is great Safety is primary goal.
response from property -Diane, thank you for your review and complimentary rating. It is great to know that you have had a great experience with our team. If there is anything we may do to enhance your time in our community, please let us know.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Zen Chaska Senior Living, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Zen Chaska Senior Living, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose