Ratings & Reviews

Overall Rating

(62 reviews)
98.4% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Michael H. - |Recommended: YesKind Staff And Welcoming Re... — Kind staff and welcoming residents. Everyone says hello or good morning when passing by, it’s a nice way to start the day. Parking is close and there has always been a spot to park outside. In unit offers everything you need, nice views, washer and dryer, heat and AC work great. No issues with any appliances or electrical. Water takes a little time to heat up but it gets really hot when you need it. If you have any issues, maintenance is on it quickly. 5 5
response from property -Thank you for your review and a five-star rating, Michael. It sounds as though you are having a lovely experience in our community. We are happy to hear that your neighbors have been friendly and you are enjoying it here. Please let us know if there is anything you need as time continues.
Review From Modern Messagesubmitted by Debra C. - |Recommended: YesI Could Not Be More Excited... — I could not be more excited to begin my new life here God is good I have found my soul mate after being divorced for 2 years. This community offers so much to do and has a very special ambiance. Zen is the the perfect home
response from property -Congratulations on all the newfound joy in your life, Debra! We are excited to have you as a resident, too.
Review From Modern Messagesubmitted by Terri M. - |Recommended: YesThough We Have Been Unable ... — Though we have been unable to move in completely due to Coronovirus Pandemic, we fell in love with the unit, the amenities, and Katie We hope to be there soon. I would like my Shih-Tzu Charlie before he passes. He is 15 and in heart failure. Terri
response from property -Terri, thank you so much for your review. We are delighted to know that Katie and our community have made a great impression! We hope that you and Charlie get to settle comfortably into your new apartment home soon.
Review From Modern Messagesubmitted by Kathleen K. - |Recommended: YesThe Community Spaces Are Br... — The community spaces are bright and clean. I love having the exercise room in the building. This location is great for walking - lots of paths and around downtown.
response from property -Kathleen, we are loving your glowing review! It is wonderful to know that you're finding our community modern and clean. We hope you continue to enjoy our amenities this summer.
Review From Modern Messagesubmitted by Karon S. - |Recommended: YesI’ve Loved Living Here Alth... — I’ve loved living here although I’ve only been here two weeks. Staff has been professional and always friendly. I needed to put in a couple of very small work orders but staff treated the jobs like they were the most important thing to do that day.
Review From Modern Messagesubmitted by Michael M. - |Recommended: YesI’m New Effective July 1St ... — I’m new effective July 1st 2020, and I have really enjoyed my new life here a great deal I’m meeting new friends, and really am liking the one level living
Review From Modern Messagesubmitted by Emily T. - |Recommended: YesMy Resident Experience At Z... — My resident experience at Zen Chaska has been very pleasant and have enjoyed living here for the last year. I would recommend Zen to family and friends looking for a new place to live
response from property -Emily, we are delighted to hear that you have enjoyed your time in our community. Thank you for your wonderful review and recommendation!
Review From Modern Messagesubmitted by Lisa C. - |Recommended: YesI Recently Moved From One U... — I recently moved from one unit to another. The move went relatively smoothly. I needed to contact on-call maintenance on July 4th, and the issue was resolved quickly. I am enjoying the new unit.
response from property -Lisa, thank you for your review. We are delighted to learn that your moving experience went so well, and we assure you that our team members will always be here to assist you with whatever you may need.
Review From Modern Messagesubmitted by Charlotte M. - |Recommended: YesResidents Are Quiet, Polite... — Residents are quiet, polite and friendly. I love looking out the two sliding glass doors to the local area and the hills in the distance. When the weather becomes warmer, I will enjoy the small balcony.
response from property -We really appreciate your high praise for our community, Charlotte. We hope you'll continue to enjoy our luxury apartments, scenic location, and our peaceful atmosphere. Thank you for being a part of our community.
Review From Modern Messagesubmitted by Marilynn B. - |Recommended: YesI Love Living Here. Katie I... — I love living here. Katie is a great manager I live the fact that I am within walking distance to the downtown area and the park. I enjoy the fact that we have a community room. I also thought it was great that you do the National night out. That was a lot of fun and the food was good too
response from property -Thank you, Marilynn, for your upbeat review. We will be sure to let Katie know you said she is a great manager. We are proud to have her on our team. Thank you for your feedback on our community events as well. We are glad you are enjoying them.
Review From Modern Messagesubmitted by Emily T. - |Recommended: YesI Have Lived At Zen Chaska ... — I have lived at Zen Chaska for 7 months now and overall I would say our experience has been good One suggestion for improvement would be to implement a way for the staff to communicate with residents. Every now and then we will receive flyers in our door with upcoming events updates but it would be nice to receive an email notice instead of paper copy to allow residents to reply with questions or concerns.
response from property -Emily, we sincerely appreciate your lovely feedback on our community! We strive for continuous improvement around here, so having both your praise and your suggestion really motivates us to aim even higher when it comes to resident comfort and satisfaction. Please feel free to email us at zenchaska@trinity-pm.com to discuss your idea for our communication methods in more detail. Thank you!
Review From Modern Messagesubmitted by Rachel H. - |Recommended: YesI Enjoy Zen Chaska. There A... — I enjoy Zen Chaska. There are a lot of different projects going on around the building but overall, with the recent management change last year, it has been the same quality of service and way more personable with the staff on property.
Review From Modern Messagesubmitted by Brian J. - |Recommended: YesMy Wife And I Are Very Happ... — My wife and I are very happy with our clean, safe, nicely updated appartment. Katie is fantastic to work with. We love how quiet it is and the cute town. Brian and Kris
Review From Modern Messagesubmitted by Doris J. - |Recommended: YesAlthough We Haven’t Totally... — Although we haven’t totally moved in, everyone we’ve met have been congenial and helpful. The apartment manager, Katie, is very warm and friendly. We met the maintenance manager the other day and were really impressed with his willingness to want everything perfect. We are excited to get all moved in
Review From Modern Messagesubmitted by Elena K. - |Recommended: YesNice Neighbourhood, Close T... — Nice neighbourhood, close to the river and hiking biking paths. Fairly quiet building. Building and facilities maintenance seem to be improving with new staff but would be nice to have staircases vacuumed once in a while .

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Zen Chaska Senior Living, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Zen Chaska Senior Living, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose