Ratings & Reviews

Overall Rating

4(25 reviews)92% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

I recently moved in to Zen ...Review From Modern Messagesubmitted by Emily T. - |Recommended: NoI recently moved in to Zen Chaska and have been living there for a about a week. Thus far the experience has been a disappointment. We were required to pay an extra month worth of rent as part of our move in deposit totally reasonable what is not reasonable is moving into a dirty apartment. Our windows and patio door have mold, dirt and cobwebs that haven’t been cleaned properly. We have dead bugs in our light fixtures. We were assured our apartment would be cleaned thoroughly prior to moving in. This is unacceptable Additionally, we have had multiple difficulties throughout the move in process. We were provided incorrect information from our apartment manager for setting up electrical service and only provided the correct information after reaching out multiple times. we had to inquiry about setting up a buzz in system for guest visitors and have yet to get this feature set up. Even after speaking with our apartment manager about it. Also, our apartment manager recommended a cable representative to go through for setting up cable. The cable sales rep that was recommended was extremely unprofessional and inappropriate not to mention he took over 2 hours to set up our cable and did so incorrectly. We had to schedule an additionally cable technician to come out and fix the first representatives mistakes and yet we are still having to call on a daily basis due to systems not working properly. Our building is going through major renovations and it bluntly obvious that our apartment manager is more concerned about the renovations and corporate reps visiting the facility than helping new residents go through the move in process.
Overall pleasant location, ...Review From Modern Messagesubmitted by Elena K. - |Recommended: YesOverall pleasant location, neighbourhood. Enjoying the 55 complex - mostly quiet, with few exceptions of new residents. New management could make sure cleaning is done properly inside and out to keep it professional. Time will tell how things will settle once the poorly managed cosmetic construction is over.
Good overall no complaints,...Review From Modern Messagesubmitted by David E. - |Recommended: YesGood overall no complaints, staff people are very good. I just renewed my lease for the fourth year the updates to the building were much needed repainting interior and exterior new hall carpeting and updating common areas.
Friendly people, lots of ne...Review From Modern Messagesubmitted by Teresa S. - |Recommended: YesFriendly people, lots of new updates, very responsive, great location, lots of nice people, helpful and available, it’s a really great community
The community has been so s...Review From Modern Messagesubmitted by Ethan H. - |Recommended: YesThe community has been so supportive of our move in and we love getting to know everyone we meet in the lobby. Our Property manager Katie is always asking to help us with whatever we need and our dog has made lots of friends
The place is lovely, we hav...Review From Modern Messagesubmitted by Olivia L. - |Recommended: YesThe place is lovely, we haven’t had to many problems with the place. Other than noisy neighbors and what not. They’re doing a great job modifying the place as well. We have loved the changes around here and really brings the place to life.
My first week at Zen has be...Review From Modern Messagesubmitted by Emily T. - |Recommended: YesMy first week at Zen has been great. Beautiful renovations, friendly people and a great location. Katie has been super helpful throughout the entire process of moving in.
Have been living here for 4...Review From Modern Messagesubmitted by Diane M. - |Recommended: YesHave been living here for 4 years but did not really start to enjoy it when Zen Chaska took it over. I really like our new manager Katie. She is so enjoyable to work with and helps you with anything.
It was very exciting when m...Review From Modern Messagesubmitted by Jole*@*.Com - |Recommended: YesIt was very exciting when moved in. When we moved in, I think , everyone came up to us and the and to the there names and asked ours. I'm going to meet more people when we good for coffee in the mornings. I really like are apt.
We have loved living in Zen...Review From Modern Messagesubmitted by Margaret S. - |Recommended: YesWe have loved living in Zen Chaska so far The updates to the building are really giving the building and community new life We feel right at home and have been able to make so many connections with neighbors already We look forward to the rest of the year
I’ve only been here a week ...Review From Modern Messagesubmitted by Richard R. - |Recommended: YesI’ve only been here a week and it already feels like home. Residents and staff are courteous and friendly. Building is well maintained and quiet.
Zen Chaska is a great place...Review From Modern Messagesubmitted by Lois K. - |Recommended: YesZen Chaska is a great place to live. I've lived here for years and the new management is very efficient. They take care of my work order requests right away
A great Location with wonde...Review From Modern Messagesubmitted by Christopher K. - |Recommended: YesA great Location with wonderful apartments to stay in. Neighbors are very friendly and maintenance is usually pretty quick to get things stuff. Leasing Office Staff could be better about returning calls
Awesome. Very friendly pla...Review From Modern Messagesubmitted by Sandy P. - |Recommended: YesAwesome. Very friendly place to live. I feel very safe here from garage to elevator's to my apartment. Loving the updates. It has been so easy to live around all the workers that are makin.g our places
Especially love my resident...Review From Modern Messagesubmitted by Joan D. - |Recommended: YesEspecially love my resident neighbors. The caring of my neighbors makes this a special place to live. The building is quiet, has has space dedicated to gathering.

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